Testing Questionnaire

Before beginning this questionnaire, please make sure you've thoroughly navigated your way through muzikconnect.com. It will be beneficial if your answers are as detailed as possible. Keep in mind this round of testing does not include the e-commerce experience (ability to shop the catalog/add products to cart/checkout/account login & registration). Another round will be scheduled once these features are available.


Your Details

Please select which type of device you used to view the website:
 Mobile Tablet Laptop Desktop

Please select the browser you used to view the website:

Design (Aesthetic)

Please express your initial impressions about the layout of this page and what you think of the colors, graphics, photos, etc—the quality of the visual design.

Name three words or characteristics that describe this website visually.

This website reflects the brand identity.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Navigation (Interface)

What was the first thing you clicked on?

Overall, how easy is it to navigate the website?
 Very Easy Easy Neutral Difficult Very Difficult

You found what you were looking for.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Links brought you where you wanted to go.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Functionality (Experience)

Please describe anything you wanted to see but did not.

List any features or pages you ignored completely.

Explain any distractions or things that got in the way.

What part of the website stands out the most?

Is everything functioning properly? If not, please explain.

What are some features that you would enjoy interacting with?


The content on the website makes sense to you.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

You found the information you were looking for.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

The website answers questions you had.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Are there materials you would like to see added to the website? Which ones?

Is there anything you didn’t understand? If so, please explain:


What do you think is the purpose of this site?

What’s the first thing you wanted to do when you came to this website?

How would you describe the website in one or more words?

What are the three things you like best about the website?

What are the three things you like least about the website?

If you had to give the site a grade, from A to F, where A was exemplary and F was failing, what grade would you give it, and why?
 A B C D F

What are your overall impressions of the website?

If you could change one thing about the website, what would it be and why?

How can the website be improved?

Please describe anything about the website you find frustrating?

You would return to this website on your own.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Please explain your choice.

What would entice you to return?

You would recommend this website to a colleague, friend, or family member.
 Strongly Agree Agree Neutral Disagree Strongly Disagree

Please take this opportunity to ask any other questions, or to make any comments about the website or your experiences with it.